Replacing my cracked HP Spectre touchscreen

My laptop screen mysteriously was found cracked one day back in December 2019, of course it is past the warranty window by about a month ☹. With only a year of ownership the actually laptop was still quite usable. I embarked on a journey to see if I could replace the screen in February 2020 and completed my project the beginning of March 2020.

Supplies:

• 25pcs Electronics Repair Tool Kit, GangZhiBao Precision Screwdriver Set Magnetic for Fix Apple iPhone,Cell Phone,Smart Watch,Computer,PC,Tablet,iPad,Camera,Xbox,PS4 Pry Open Replace Screen Battery
• The supply kit was pretty intense, the piece that was pretty important for me was the ultra-thin steel spudger to get the screen lifted from the plastic.
• Screen For HP SPECTRE X360 15-CH0XX Series Touch LCD Replacement
• After searching the actual cost to replace the screen from HP was about 1,000+ dollars I vaguely remember, which I thought was outrageous as that was probably not too far from the actual cost of what I paid for the whole computer. I knew I had to get oem instead.
• With this screen in particular it was already outlined with tape that only needed to have the seal peeled off to activate for proper hold. I bought electronic repair tape prior to purchasing this screen that I ended up not using.
• Hair Dryer
• I had a small travel hair dryer that I used to heat up the glue to make getting the screen off easier. Usually a “heat gun” is recommend but luckily this was enough.
• My HP Spectre x360 Convertible 15-CH0XX (with cracked screen ☹)

In preparation I also watched a few videos from this list to help me understand what to do and what I was undertaking.

Video list for HP Spectre Screen repair:

• HP Spectre X360 15-BL012DX LED LCD Touch Screen Digitizer Assembly Replacement Procedure *Best one in my opinion
• HP Spectre x360 screen replacement step by step broken screen
• HP Spectre 13-4107 LCD Replacement
• Spectre X360 13 Screen Disassembly
• HP Spectre 13-4000 Screen Assembly Replacement Procedure

 

For the most part I didn’t really stray from the videos too much. I did have a tiny hair dryer compared to an actual heat gun and I do recall my hair dryer getting so hot it turned off, so I concentrated the heat at times to very specific area of the screen. The was very critical for getting the first corner removed.

It was also crucial to be gentle, getting the tool with very little space to the actual case I wasn’t sure if I was behind or in front of the plastic seal.

After having success in getting the screen out it was fairly easy getting the cords unattached from the old screen and reattaching to the new screen. In doing so it was time to test and be done right?

WRONG!

OMG what did I do wrong? My keyboard and touchpad are not working!?!?!?!?!?!?!?!?!?!?

In the meantime, to troubleshoot, I plugged in a usb keyboard and mouse.

For about 4 days I was frantically going through the bios, device manager, double checking my wire connections (prior to sticking the screen back in). I even went as far as wiping my system and starting from OS scratch ☹. Finally after many hours of googling I found my solution!!! All within an HP forum.

Disabling "Intel Integrated Sensor Solution" in Device Manager under 'System Devices' currently has the keyboard and touchpad working.

 

Visual example:

Of course, after being in the Device Manager and on the Intel Integrated Sensor Solution you need to right click to Disable. The arrow in the circle pointing down shows that it is disabled.

I wasn’t crazy after all! Other people had similar problems too. I am so grateful for their solution. I couldn’t bear getting rid of my laptop after all of the investment.

Hopefully anyone else out there found this helpful.